Who we are
Our website address is: https://foilandhue.com.
At Foil and Hue The Salon, we are committed to protecting your privacy and complying with all applicable federal and state regulations, including the Florida Telephone Solicitation Act (FTSA) and Telephone Consumer Protection Act (TCPA). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our salon, our website, or communicate with us via SMS, phone, or other electronic methods.
Non-Personally Identifiable Data
Anytime you visit our Site, we may gather certain non-personally identifiable information regarding the means you use to access our Site. This information may include the type and version of your browser, your service provider, your IP address and any search engine you may have used to locate the Site. We use this information to help diagnose problems with our server, administer the Site, and compile broad statistical data. In addition, we gather certain navigational information about where you go on our Site. This information enables us to determine which areas of the Site are most frequently visited and helps us to tailor the Site to the needs and interests of our online visitors. Such information is gathered by us in the aggregate and will not be associated with a specific individual without that individual’s consent.
Information We May Collect
Through various online & offline collection methods such as contact forms, booking appointments, email newsletter signups, or surveys, our team may collect the following information:
- Name, email address, phone number, and other contact details.
- Appointment dates and service preferences.
- Communication preferences, including opt-in status for email or SMS messaging.
Consumer Nonpublic Personal Information
We treat consumer nonpublic personal information (“NPI”) with utmost respect. Our team: (1) guards NPI with physical, electronic, and procedural safeguards; (2) does not disclose NPI, except as is reasonably necessary to fulfill the purposes for which such information was provided or as otherwise provided herein, and (3) complies with all requirements of Title V of the Gramm-Leach-Bliley Act, 15 U.S.C §§ 6801 through 6810, and the Federal Trade Commission’s implementing regulation, Regulation P, 16 C.F.R. Part 313, as both relate to the disclosure and protection of NPI.
How We Secure Your Information
Our web servers support the Secure Socket Layer (SSL) transaction protocol which is largely accepted as the industry standard. The purpose of this encryption protocol is to keep confidential the information passed back and forth between a web server and its users. We work to protect personally identifiable information stored on the site’s servers from unauthorized access using industry standard computer security products, such as firewalls, as well as carefully developed security procedures and practices. In addition, a password is required for you to use, view or change application or registration information. We use both internal and external resources to review the adequacy of our security measures on a regular basis.
How We Use Your Information
We and our affiliates may make use of your information for various lawful business purposes. Among others, these purposes may include using your information to:
- Schedule and confirm appointments.
- Improve customer experience and salon services. For example, we might send reminders, updates, and promotions (only if you have given explicit consent), verify information you provide to us and provide you with administrative notices.
- Contact you with information. For example, we might provide or contact you through telephone, email, postal or other communications with Services updates, promotional materials and other information from us or our affiliates.
- Analyze and improve our Services and operations. For example, we might obtain feedback regarding our Services, understand and anticipate your needs and preferences, better understand your use of our Services, customize and tailor Site content and advertising, improve our marketing and promotional efforts, engage in statistical analysis and provide feedback to our vendors, advertisers and other third parties.
- Resolve problems and disputes, and engage in other legal and security matters. For example, we may use your information to comply with, monitor compliance with and enforce this Privacy Policy and any other applicable agreements and policies, meet other legal and regulatory requirements, and to protect the security and integrity of our Services and your information.
How We Disclose Information
We will share your personally identifiable information with third parties only in the ways that are described in this Privacy Policy. We do not sell or rent your personal information. We may share data with trusted service providers to perform business-related functions, such as appointment scheduling or marketing (e.g., Vagaro, Square), under confidentiality agreements. We may disclose your information:
- To any person who, in our reasonable judgment, is authorized to receive your information, including as a result of your business dealings with that person (for example, your attorney);
- To our third-party vendors so that they may provide support for our internal and business operations, including for the handling of data processing, data verification, data storage, market measurement, research, and our Services’ maintenance and security. No mobile opt-in data will be shared with third parties. These companies are authorized to use your information only as necessary to provide these services to us and are contractually obligated to keep your information confidential;
- As required by law or ordered by a court, regulatory, or administrative agency such as to comply with a subpoena, bankruptcy proceedings, or similar legal process;
- As we deem necessary, in our sole discretion, if we believe that you are violating any applicable law, rule or regulation, or are otherwise interfering with another’s rights or property, including, without limitation, our rights or property;
- If requested by authorities in the event of any act of terrorism or instance of local, regional or national emergency;
- To enforce this Privacy Policy, and any other applicable agreements and policies;
- To enforce or protect our rights;
- Relating to a sale of some or all of our assets or a merger of our company; and
- To our affiliated companies (i.e., companies under common control or management with us).
SMS Messaging Compliance
We follow all applicable laws and guidelines for SMS marketing, including:
- Express Written Consent: We only send SMS/text messages to customers who have explicitly opted in to receive them.
- Clear Disclosures: Consent to receive SMS is not a condition of purchasing services.
- Opt-Out Option: Every message includes a way to unsubscribe by replying “STOP”.
- Message Frequency: Varies based on customer interaction but limited to reasonable frequency.
- No Third Parties: No mobile opt-in data will be shared with third parties.
Message Frequency: Varies based on customer interaction but limited to reasonable frequency.
Circumvention of Security Measures
No method of transmission or method of electronic storage is 100% secure, and we cannot guarantee absolute security. Additionally, by way of example (without limiting the foregoing), we may be forced to disclose your information to the government or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or private communications. Therefore, notwithstanding anything to the contrary within this Privacy Policy or any other applicable agreement or policy, you use our Site and Services at your own risk and we do not promise or guarantee, and you should not expect, that your information will always remain private. If an unauthorized third party compromises our security measures, unless otherwise expressly provided in a separate written agreement between you and our team, we will not be responsible for any damages directly or indirectly caused by an unauthorized third party’s ability to view, use or disseminate your information.
Choices About How We Use and Disclose Your Information
We strive to provide you with choices regarding the personally identifiable information you provide to us. Below are some mechanisms that provide you with control over certain information:
- Cookies. If you do not wish us to collect cookies, you may set your browser to refuse cookies, or to alert you when cookies are being sent. If you do so, please note that some parts of our Site may then be inaccessible or may not function properly.
- Email Offers from Us. If you do not wish to receive email offers from us, you can opt out of receiving email information from us (other than emails related to the completion of your registration, correction of user data, change of password and other similar communications essential to your transactions through our Site) by using the unsubscribe process at the bottom of the email or by contacting our team through the “Contact” page.
- Accessing and Correcting Personally Identifiable Information. If a portion of our Site allows you to create an account with us, then you can review and update your information by logging into that portion of our Site, visiting your account profile page and making changes or by contacting us using the “Contact” page above. We will retain your information for as long as your account is active or as needed to provide you Services and as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
- Under the FTSA and other privacy laws, you have the right to:
- Opt-out of text messaging at any time.
- Request what data we hold about you.
- Request deletion of your data (subject to applicable retention laws).
If you have any questions or concerns, please feel free to contact our team for more information using our “Contact” page.
Links to Third Party Websites
Our Site may contain links or access to websites operated by third parties that are beyond our control. Links or access to third parties from our Site are not an endorsement by us of such third parties, or their websites, applications, products, services, or practices. We are not responsible for the privacy policy, terms and conditions, practices or the content of such third parties. These third parties may send their own cookies to you and independently collect data. If you visit or access a third party website that is linked or accessed from our Site, we encourage you to read any privacy policies and terms and conditions of that third party before providing any personally identifiable information. If you have a question about the terms and conditions, privacy policy, practices or contents of a third party, please contact the third party directly.
Security
We use appropriate administrative, technical, and physical safeguards to protect your personal data. No mobile or messaging consent information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Children’s Privacy
The Site is not intended for use by children under the age of 18. We do not knowingly collect any information from children under the age of 18. If you believe that we may have any information from or about a child, please contact us by using the “Contact” page.
Changes to this Privacy Policy
We reserve the right to update, amend and/or change this Privacy Policy at any time in our sole discretion. Amendments will take effect immediately upon us posting the updated Privacy Policy on our Site. You are encouraged to revisit this Privacy Policy from time to time in order to review any changes that have been made. Your continued access and use of our Site following the posting of any such changes shall automatically be deemed your acceptance of all changes.
Your Rights as a Florida Resident
Under the FTSA and other privacy laws, you have the right to:
- Opt-out of text messaging at any time.
- Request what data we hold about you.
- Request deletion of your data (subject to applicable retention laws).
Special Notification for California Residents — Your California Privacy Rights
Individuals who are residents of California and have provided their personally identifiable information to us may request information regarding our disclosures, if any, of their personally identifiable information to third parties for direct marketing purposes. Such requests must be submitted by using the “Contact” page. California privacy rights requests must include the reference “Request for California Privacy Information” on the subject line and in the body of the message and must include the email address or mailing address, as applicable, for us to send our response. This request may be made no more than once per calendar year.